Contact Us

Questions, comments or need more information?

Is your question not on one of our information pages or is something not quite clear? Send an email to service@lindaaura.com. Please provide your name, contact phone number and the city you live in. Please share photos of the products if you are requesting after-sales service.

Customer Service - Hours of operation:

Monday through Friday 9:00 AM to 5:00 PM.

Saturday 10:00 AM to 6:00 PM

Sunday closed.

Frequently Asked Questions:

Q: How long will it take to receive my package?

A: Please note that we need 3 to 7 days on average to complete your order before we ship it. Rest assured that we are doing our best to get your order to you as soon as possible. Once your order is shipped, depending on your country or region, the estimated delivery time is between 14 and 30 days. Please be aware of holidays that may affect delivery times.

Q: What is the company's return policy?

A: After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from receipt of your item to process your return or exchange;

Q: How can I contact you regarding my order?

A: You can contact us by e-mail at service@lindaaura.com  or by using the form on this page. 48-hour response.