Return and Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us. Please see below for more information on our return policy.

RETURNS

To be eligible for a refund, you must return the product within 30 calendar days of purchase. The product must be in the same condition in which you received it and without any damage.

RETURN PROCESS

To return an item, please contact customer service to obtain a return address. After receiving the address, place the item securely in its original packaging and [include your proof of purchase].

Return shipping is free in some cases. If you return an item and the reason for the return is not the result of an error by lindaaura.com, the cost of return shipping will be deducted from your refund.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 30 days from receipt of your item to process your return or exchange. Refunds may take 1 to 2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

  • perishable items
  • underwear
  • gift cards
  • personalized items
  • digital products

In case of defective or damaged products, please contact us via the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions about our return policy, please contact us at our Support Center.

If you have any questions about our return policy, please contact us at our support center.

If the time to cancel the order is before the delivery time and the time specified by the website can initiate the cancellation order, the order may be canceled.

The store does not limit the number of days to cancel an order. If the order is not shipped, it supports order cancellation.

Once the order is placed, we will process it within 2-3 days.